Jatta

Delete your Jatta account

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You can delete your Jatta account at any time, right in the app or by email. This page explains how, and what happens to your data afterwards.

Delete in the app

  1. Open Jatta and sign in to the account you want to delete.
  2. Open the Profile tab and tap your name at the top. This opens Account.
  3. Scroll down and tap Delete account.
  4. Optionally, choose a reason for leaving.
  5. Confirm the deletion.

Request by email

If you can’t access the app, email support@jatta.app from the email address linked to your Jatta account, with the subject “Delete my account”.

We will verify that the request comes from the account owner and process it within 30 days. If you signed in with Apple using “Hide My Email”, send the request from that relay address or tell us which Apple ID you used.

What happens next

  • Your account is deactivated immediately and you are signed out on all devices.
  • Changed your mind? Just sign in again within 30 days and your account will be restored with all your progress.
  • After 30 days, your account and data are permanently deleted and cannot be restored.
  • If you signed in with Apple, we also revoke Jatta’s access to your Apple account.

What is deleted

After the 30-day window, we permanently delete:

  • Your profile: email, name, profile photo and Apple or Google account identifier.
  • Your learning profile and settings.
  • Your devices and sign-in sessions.
  • Your learning data: saved words, decks, flashcard reviews, watch history, favorites, followed channels, searches, XP, streaks and achievements.
  • Your notifications and notification preferences.

Want to keep your words? Before deleting, export them as an Anki file in Profile → Export to Anki.

What we keep

  • Security sign-in logs, with the link to your account removed, for up to 12 months, to protect the service against fraud and abuse.
  • Data we must keep by law, only for as long as the law requires.
  • Backups, which are overwritten on their normal cycle within 30 days.

Jatta Keyboard

Your Jatta account (Jatta ID) is shared with Jatta Keyboard, a separate app by the same developer. Deleting or restoring your account applies to both apps.

Questions

Write to support@jatta.app. You can also read our Privacy Policy.

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