Support
Something not working, or have an idea? We read every message and usually reply within two business days.
Write to us
support@jatta.appEmail us from any address. If it’s about your account, write from the email you signed in with.
From the app
Profile → “Contact support”. Your device model and app version are added automatically, which helps us fix things faster.
Account and privacy
Read how we handle your data, or delete your account.
Common questions
Is Jatta free?
Yes. Jatta is free to download and use. If we ever add paid extras, we’ll tell you first — what you use today stays free.
Which languages can I learn?
You choose the language you want to learn when you sign up, and can add more later. The interface is available in Kazakh, Russian and English.
Where do the videos come from?
Jatta plays public videos from YouTube through the official YouTube player. The videos belong to their creators; Jatta adds the subtitles, dictionary and practice around them.
Do I need an account?
Yes — sign in with Apple or Google, so your words and progress stay in sync across your devices. We never see your password.
How do I delete my account?
In the app: open Profile, tap your name, then Delete account. You have 30 days to change your mind, then everything is deleted permanently.